Students > Services
Student Success
Student Success Support
Walking with you in this Grace journey
The Office of Student Success seeks to support our students as they journey through Grace. Our desire is to walk with them from their first day of class until they experience the great event that we call graduation and enter our Alumni Association.
Anyone who needs help with academic research and writing and wishes to avail of English language training at Grace may contact our staff at studentsuccess@gsot.edu.
Visit our Student Success Tools for more details.
Technology Services
In addition to participation in the physical classroom, Grace students can interact with the class in real-time via live streaming and by viewing the archived (previously recorded) videos of the interactive class sessions.
Populi
(Student Information System)
Access your student account to register and pay for courses, as well as track your degree progress.
Canvas
(Learning Management System)
View your classes, submit assignments, check grades, contact professors, and more.
Zoom
(Video Conferencing System)
Attend online classes in real-time or meet with your Student Discipleship Groups.
Technical Support
Grace’s TS Technical Support Team is available for all technology-related questions, including assistance with the Grace technology systems (Populi, Canvas, Zoom). And, your professor is ready to help with assignment and course work issues including due dates, extensions and reopening exams.
However, when it comes to technology and troubleshooting issues inside the online environment, there are other resources that are accessible to you as well!
Populi Support (Student Information System (SIS))
If you have questions or experience technical difficulties with Populi, you may choose to Open a Support Request, Search the Knowledge Base, or Visit the User Forum by locating the Help button within the Populi system.
Canvas Support (Learning Management System (LMS))
If you experience technical difficulties with Canvas, please contact the Canvas Support Team by locating the Help button within the Canvas system. You may choose to Chat with Canvas Support or call the Canvas Support Hotline at 855-619-4947.
Zoom Support (Video Conferencing System)
For technical difficulties, while using the Zoom Video Conferencing System, please contact Zoom Support here.
Grace TS Technical Support Team
Grace’s TS Support Team can help reset passwords, locate course syllabi and other technological concerns with Grace systems by emailing support@gsot.edu. Urgent assistance during class time is available by phoning our support hotline at 1-832-610-3723
Got Questions? We’re Happy to Help!
Admissions and Enrollment
admissions@gsot.edu
Registration and Transcripts
registrar@gsot.edu
Invoices and Payment Plans
bursar@gsot.edu
Student Success
studentsuccess@gsot.edu
Library and Writing Help
library@gsot.edu
Customer Service
877.476.8674
registrar@gsot.edu
Technology and Grace Systems
support@gsot.edu
Connect With Us
Visit our other pages to maximize your Grace student journey!