Grace School of Theology
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Student Success

Student Success Support

Walking with you in this Grace journey

Our core belief is that STUDENTS are the center of any learning community and that Grace as a learning community works around the needs of its diverse student body. The thrust of such a holistic student development framework is founded on the Grace mission: Grace School of Theology develops spiritual leaders in every nation who can teach others about the love of Christ, a love that cannot be earned and cannot be lost.

The Office of Student Success seeks to support our students as they journey through Grace. Our desire is to walk with them from their first day of class until they experience the great event that we call graduation and enter our Alumni Association.

Anyone who needs help with academic research and writing and wishes to avail of English language training at Grace may contact our staff at studentsuccess@gsot.edu.

Visit our Student Success Tools for more details.

Technology Services

Grace is a cloud-based institution; therefore, Internet connectivity is necessary to access Grace Technology Systems. Even for on-site courses with students participating in the physical classroom, professors will provide course work and assignments via the online Learning Management System (LMS). All students are expected to check their email regularly and turn in assignments within the LMS.

In addition to participation in the physical classroom, Grace students can interact with the class in real-time via live streaming and by viewing the archived (previously recorded) videos of the interactive class sessions.

Student Form

Populi

(Student Information System)
Access your student account to register and pay for courses, as well as track your degree progress.

Student Form

Canvas

(Learning Management System)
View your classes, submit assignments, check grades, contact professors, and more.

Zoom

Zoom

(Video Conferencing System)
Attend online classes in real-time or meet with your Student Discipleship Groups.

Student Form

Student Email

(Official Communications)
Access your Grace student email address to communicate with faculty or staff and view school updates/announcements.

Technical Support

Grace’s TS Technical Support Team is available for all technology-related questions, including assistance with the Grace technology systems (Populi, Canvas, Zoom). And, your professor is ready to help with assignment and course work issues including due dates, extensions and reopening exams.

However, when it comes to technology and troubleshooting issues inside the online environment, there are other resources that are accessible to you as well!

Populi Support (Student Information System (SIS))
If you have questions or experience technical difficulties with Populi, you may choose to Open a Support Request, Search the Knowledge Base, or Visit the User Forum by locating the Help button within the Populi system.

Canvas Support (Learning Management System (LMS))
If you experience technical difficulties with Canvas, please contact the Canvas Support Team by locating the Help button within the Canvas system. You may choose to Chat with Canvas Support or call the Canvas Support Hotline at 855-619-4947.

Zoom Support (Video Conferencing System)
For technical difficulties, while using the Zoom Video Conferencing System, please contact Zoom Support here.

Grace TS Technical Support Team
Grace’s TS Support Team can help reset passwords, locate course syllabi and other technological concerns with Grace systems by emailing support@gsot.edu. Urgent assistance during class time is available by phoning our support hotline at 1-832-610-3723

Got Questions? We’re Happy to Help!

Admissions and Enrollment
admissions@gsot.edu

Registration and Transcripts
registrar@gsot.edu

Invoices and Payment Plans
bursar@gsot.edu

Library and Writing Help
library@gsot.edu

Technology and Grace Systems
support@gsot.edu

Connect With Us

Visit our other pages to maximize your Grace student journey!